Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make use of the services provided on the website www.mysoulmagic.com (the "Website"). This Privacy Policy is applicable to users from Europe, Australia, USA, Canada, Brazil, and Asia.
1. Information Collected
When you visit the Website, we may collect certain information from you. The types of information we collect include:
- First name and email address: We collect this information to communicate with you and address you by your first name in emails.
- IP addresses: We collect IP addresses to analyze trends, administer the Website, track users' movements, and gather broad demographic information for aggregate use.
- Access dates and times: We collect this information to monitor and analyze the usage of the Website.
- Phone number (optional): Occasionally, we may collect your phone number, but this remains optional at all times.
We may collect this information through various means, including but not limited to cookies, surveys, web forms, registration for events or courses, newsletter sign-up, and placing an order for a coaching package.
2. Use of Collected Information
We collect and use the information provided by you with your consent. You have the option to prohibit such collection and use, although it may limit your access to certain features and services on the Website. The information collected will be used for the following purposes:
- Personalized communication: We will use your first name and email address to contact you personally via email as the primary means of communication.
- Analytic tracking: We may use analytic tracking tools to monitor and analyze user behavior on the Website, improve our services, and enhance user experience. If you wish to disable analytic tracking, please refer to the instructions provided by Squarespace, our hosting platform. Alternatively, you can always reach out via email at connect@mysoulmagic.com.
- Storage: The collected information will be stored securely for a period of one year, after which it will be securely deleted.
3. Disclosure of Information
We take your privacy seriously and will not disclose your personal information to any third parties except in the following circumstances:
- Service providers: We may engage trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purposes.
- Compliance with laws: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or safety, or investigate fraudulent or illegal activities.
4. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If there are any material changes to this Privacy Policy, we will notify you by email and provide a clear and conspicuous notice on the Website.
5. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Sandra Carmen, the coach at My Soul Magic, at connect@mysoulmagic.com.
6. Security Measures
We are committed to protecting the security of your personal information. We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include computer safeguards, secured files and physical access controls, SSL activation, and other appropriate security measures.
Please note that while we take reasonable precautions to protect your personal information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.
By using the Website, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Last updated: June 2023